bj71's Privacy Policy

1. Introduction & Scope

bj71 is a safe and reliable online betting and casino platform. We place the highest priority on our users' privacy. This Privacy Policy ("Policy") describes how bj71 collects, uses, stores, and where necessary shares your personal information with third parties.

When you visit our website, create an account, or use any of our services, you agree to the terms described in this Policy. Please read this Policy carefully. If you disagree with any part of it, please refrain from using our platform.

2. What Information We Collect

bj71 collects various types of information to operate its services properly. This information falls into two main categories:

2.1 Information You Provide Directly

When you interact with us directly or manage your account, we may collect the following information:

• Full name and identity verification details
• Date of birth (for age verification — for users aged 21+ only)
• Email address and mobile number
• Payment and transaction information (bKash, Nagad, Rocket account numbers)
• Username and password provided for your account (stored in encrypted form)
• Any information provided when contacting the support team

2.2 Automatically Collected Information

Some information is collected automatically while you use our platform:

• IP address and device type
• Browser type and version
• Your browsing activity on the platform and page visit history
• Login time, session duration, and usage patterns
• Information collected through cookies and similar tracking technologies
• Device operating system and software version

3. Purpose of Using Your Information

bj71 uses the information it collects for the following purposes. Each purpose is specific, lawful, and transparent:

• Creating, managing, and verifying your account
• Age verification and identity confirmation (for users aged 21+ only)
• Processing deposit and withdrawal transactions
• Preventing fraud, money laundering, and other illegal activities
• Providing customer service and technical support
• Ensuring the security and functionality of our platform
• Sending notifications about promotional offers and bonuses (subject to your consent)
• Upholding responsible gambling commitments and ensuring a safe playing environment
• Meeting legal obligations

We never sell your information to third parties or use it for any purpose beyond those listed above.

4. Cookies & Tracking Technologies

bj71 uses cookies and similar technologies to improve your experience and keep the platform running smoothly.

4.1 Types of Cookies We Use

• Essential Cookies: For maintaining login status, security verification, and core platform functionality.
• Functional Cookies: For your preferences, language settings, and personalised experience.
• Analytics Cookies: For understanding platform usage patterns and improving our services.

4.2 Cookie Controls

You can disable cookies through your browser settings. However, please note that disabling essential cookies may affect some important platform features.

5. Information Sharing & Third Parties

bj71 may share your personal information with third parties only in the following limited circumstances:

5.1 Service Provider Partners

We work with trusted technology service providers to operate our services. They process information only according to our instructions and may not use it for their own purposes.

5.2 Legal Obligations

We may be required to disclose your information to comply with court orders, lawful directions from government authorities, or applicable legal requirements.

5.3 Fraud & Security Protection

Relevant authorities may be provided with necessary information to prevent money laundering, fraud, or other illegal activities.

6. Information Security Measures

bj71 uses industry-standard technologies and practices to ensure the protection of your personal information:

• SSL Encryption: All data transmission between you and our servers is protected by 256-bit SSL encryption.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Access Controls: Only authorised staff can access the information they need.
• Regular Security Audits: Our systems go through regular security testing.
• Firewalls & Security Protocols: Modern firewalls are used to prevent unauthorised access.
• Data Backup: Your data is securely backed up so it is not lost in the event of a technical issue.

We acknowledge that 100% security on the internet cannot be guaranteed. However, we are always committed to maintaining the highest protection standards.

7. Data Retention Period

bj71 retains your personal information for as long as it is needed to provide our services or to meet legal obligations.

• Active accounts: All information is retained for as long as the account remains active.
• After account closure: Some information may be retained for a defined period to meet legal requirements and regulatory obligations.
• Transaction records: Records of financial transactions are retained for the period required by law.
• Unnecessary data: Information that is no longer needed is securely deleted.

8. Your Rights & Controls

You have important rights over your personal information. bj71 respects these rights:

8.1 Right to Access Your Information

You have the right to know what information we hold about you and to receive a copy. Please contact our support team for this.

8.2 Right to Correct Your Information

If any of your information is incorrect or incomplete, you can request a correction. Identity verification may be required for changes to core account information.

8.3 Right to Request Deletion of Your Information

In some cases you may request that your information be deleted. However, this request may not be fully fulfilled where there are legal obligations, ongoing disputes, or active fraud investigations.

8.4 Right to Opt Out of Marketing Communications

If you do not wish to receive our promotional emails or notifications, you can turn this off at any time by letting our support team know.

9. Protection of Minors

bj71 strictly provides services only to those aged 21 or over. We do not intentionally collect any personal information from minors.

If we receive any information that suggests a user is under 21, that account will be closed immediately and the related information will be securely deleted.

If you believe a minor is using our platform, please notify us at [email protected].

10. Policy Changes & Updates

bj71 may change or update this Privacy Policy from time to time. For any significant changes, we will:

• Post a clear notice of the changes on the website.
• Send a notification to your registered email address (for significant changes).
• Update the "Last Updated" date at the top of the Policy.

If you continue using our platform after changes are made, it will be assumed that you have agreed to the updated Policy. We therefore recommend that you visit this page regularly.